For questions or issues related to the use of the app, active trips, your account, payments, or technical problems, please use the in-app support whenever possible.
This allows us to:
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identify your account more quickly
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check the status of a trip or transfer
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provide faster and more accurate assistance
If you are unable to access the app, you may contact us via email with the subject line “Support” and a brief description of the issue.
Please note: App-related requests sent through the general contact form may have a longer response time.
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