Support

For questions or issues related to the use of the app, active trips, your account, payments, or technical problems, please use the in-app support whenever possible.

This allows us to:

• identify your account more quickly

• check the status of a trip or transfer

• provide faster and more accurate assistance

If you are unable to access the app, you may contact us via email with the subject line “Support” and a brief description of the issue.

Please note: App-related requests sent through the general contact form may have a longer response time.